Privacy Policy

Privacy Policy

2A, Jalan Pelabur 23/1
Seksyen 23,
40300 Shah Alam, Selangor
Reg. No. 320704-U

References below to “VINDA”, “us” or “we” are references to VINDA MALAYSIA SDN BHD as a provider of this webpage (“Site”) unless else follows from that a certain Site or other service states another entity, whereby “VINDA” will refer to such entity. These Terms of Use shall apply in relation to Sites and other services which refer to these Terms of Use.

VINDA will for the purposes of providing its Site and these Terms of Use adhere to Malaysian Law. However, since VINDA includes entities worldwide, please note that if another company is stated as provider of a certain Site or service, the national laws of the country in which such entity is established may provide for different or additional rules. In such case, the national applicable laws will apply and be adhered to by such entity to the extent required.

Legal Statement

The materials on this Site are provided by VINDA as a service to its customers and may be used for informational purposes only. Single copies may be downloaded subject to the provisions below.

By downloading any materials from this Site, you agree to these terms. If you do not agree to them, do not use the Site or download any materials from it.

Trademark Information

All names, logos and trademarks are the property of VINDA, its affiliates, related companies or its licensors or joint venture partners.

VINDA 's trademarks and brand names may be used only as stated in these Terms of Use or with prior written permission from VINDA.

Any use of VINDA 's trademarks in the advertising and promotion of VINDA 's products requires proper acknowledgement.

Restricted Use/Single Copy License

All content included on this Site, such as text, graphics, logos, button icons, images, audio clips and software are the property of VINDA or its content suppliers and is protected by Malaysian and international copyright laws. Unauthorized use or distribution of any materials at this Site may violate copyright, trademark, and/or other laws and is subject to civil as well as criminal sanctions.

This Site or any portion of this Site may not be reproduced, duplicated, copied, sold, resold or otherwise exploited for any commercial use that is not expressly permitted in writing by VINDA. You may download one copy of the information found on VINDA Sites on a single computer for your personal, non-commercial, internal use only.

You may not modify, use or transfer the information for any commercial purposes; nor may you remove any copyright or other proprietary notices from the information. You agree that you are responsible to prevent any unauthorized copying of the materials and to ensure that all employees and contractors - if applicable - of your organization adhere to these limitations.

You are responsible for obeying all applicable copyright laws. We permit you to make copies of this Site as necessary incidental acts during your viewing of it; and you may print a copy for your personal use of so much of the Site as is reasonable for private purposes. All other use is strictly prohibited. You may not frame this Site nor link to a page other than the home page without our prior written permission.

VINDA does not grant any expressed or implied right to you under any patents, copyrights, trademarks or trade secret information.

Disclaimer of warranties

The information contained herein is provided "as is" without any expressed or implied warranty of any kind including warranties of merchantability, non-infringement of intellectual property, or fitness for any particular purpose. In case VINDA is linking to the webpage of a third party, such linking is for the convenience of users only and VINDA will have no liability for the content or accuracy of information contained in such webpage.

In no event shall VINDA be liable for any damages whatsoever including, without limitation, damages for loss of profits, business interruption, or loss of information, arising out of the use of or inability to use the information, even if VINDA has been advised of the possibility of such damages.

VINDA further does not warrant the accuracy or completeness of the information, text, graphics, links or other items that may be contained within this information. VINDA may make changes to this content, or to the products described therein, at any time without notice. VINDA makes no commitment to update the information or other materials entered in this Site.

User Submissions

Any material, information or other communications you transmit or post to this Site will be considered non-confidential, non-exclusive, royalty-free, irrevocable, fully sub-licensable and non-proprietary (“Communications"). VINDA will have no obligations concerning the Communications.

VINDA will be free to disclose, copy, distribute, incorporate and/or otherwise use any Communications, together with all data, images, sounds, text, and other things embodied therein, for any and all commercial or non-commercial purposes.

If you submit personal data to this Site or otherwise to VINDA, you hereby consent to VINDA ´s use of such data for the purposes of evaluating your information and to market VINDA ´s products and services, including a right to transfer the data to third countries and post your personal data on the Internet. VINDA will be responsible under Malaysian Law for such processing of personal data and you may contact VINDA in case of incorrect data or other issues related to the personal data.

You may not post any Communications that can be judged as offensive or violating the privacy of other persons or which may be considered as commercial marketing, or which is in any way illegal or inappropriate. VINDA will delete such communications when we become aware of them and we reserve the right to exclude you as a user from our Site or service.

For use of third-party services, such as Facebook, third party terms may also apply. For example, Facebook applies its “Statement of Rights and Responsibilities” to all users and visitors to Facebook, and we recommend that you read these terms before using any such third-party service.


VINDA may revise these Terms of Use at any time by updating this posting.

VINDA reserves in its sole discretion, the right to (1) change this Legal Statement; (2) monitor and remove postings; and/or (3) discontinue Site availability, at any time without notice.

If any term, condition, or provision of these Legal Statement is determined to be unlawful, invalid, void or for any reason unenforceable, the validity and enforceability of the remaining terms, conditions and provisions shall not in any way be affected or impaired thereby.

Privacy Policy

At VINDA, and our subsidiaries, we are committed to protecting your privacy in accordance with the Personal Data Protection Act 2010 of Malaysia (“PDPA”). This Policy explains:

  • the type of personal data we collect and how we collect it
  • how we use your personal data
  • the parties that we disclose the personal data to; and
  • the choices we offer, including how to access and update your personal data.

Please note that if you provide personal data through the website of VINDA and its Related Companies (as defined below), the processing of your personal data will also be governed by the terms and conditions including the privacy policy stated therein.

By providing your personal data to us, you have agreed to the collection and processing of your personal data by VINDA and its Related Companies in accordance with our privacy policy stated herein.

Collection of Personal Data

Personal data we may collect include:

  • personal information which is capable of identifying you, directly or indirectly, and include but are not limited to the following: your personal particulars such as your name, NRIC/MyKad number and all details contained in NRIC/MyKad,
  • contact information such as billing address, contact details (such as telephone number, mobile number, fax number and email addresses)
  • personal data collected automatically which include Internet protocol address (IP address), Internet cookies and access time.

We may also collect sensitive personal data which are relevant to VINDA business, products or services. Sensitive personal data refers to physical or mental health or condition, political opinions, religious beliefs or other beliefs of a similar nature, commission of offences or other personal data as the relevant Ministry may prescribe. We will obtain your express consent if we need to collect such data.

How we collect your Personal Data

Your personal data may be collected either from you, from your authorized representatives, from third parties, or from publicly available sources which may include (but is not limited to):

  • when you participate in any questionnaire or survey forms, competitions, contests, online application or request forms, offers or promotions done internally or via an appointed third party
  • when you register for our services (for example when you submit an application form to become our customer)
  • through sales representatives of VINDA at any event or marketing activities organised or sponsored by VINDA
  • when you commence a business relationship with us (for example, as a service provider, or business partner)

The collection and processing of your personal data may be obligatory for purposes of providing you with our products or services. The collection may also be obligatory for purposes of compliance with local laws and regulations. We will notify you whether the personal data requested is obligatory or voluntary. If you do not provide us with personal data which is necessary and relevant to meet your requirements, it may result in our not being able to fulfill or comply with your request or requirement.

Use of Personal Data

VINDA uses the personal data collected for the Purposes which include but are not limited to the following:

  • To provide you with the products or services of VINDA;
  • To complete and/or process business and/or commercial transactions;
  • To communicate with you;
  • To update our business records;
  • To process or assist you in any enquiries or complaints;
  • To provide you with information on VINDA products and services and the latest updates on VINDA latest promotion, special offers and/or any marketing launches in respect of VINDA products;
  • To improve and develop the products and services provided;
  • To conduct market survey, research or statistical analysis;
  • Any other relevant purposes directly related to the above Purposes;
  • To comply with any obligations under the law.

Disclosure of Personal Data

Personal data collected in relation to the Purposes may be and/or have been disclosed to but are not limited to the following third parties stated herein. We will notify you if we disclose or have disclosed the personal data to a third party other than those stated herein.

  • Any related VINDA company including any parent company and subsidiaries of VINDA along with commonly owned or controlled companies (collectively the “Related Companies”); To business partners of VINDA;
  • Third party distributors, sub-contractors and service providers appointed by VINDA or the Related Companies to perform the business activities and activities directly related to the business of VINDA;
  • Relevant local and government authorities, regulatory bodies or to any other party where VINDA or the Related Companies are required by law or a court order to do so.

Transfer of personal data outside Malaysia

As VINDA’s servers and storage system may be located outside Malaysia, your personal data may be and/or have been transferred to, stored, used and processed in a jurisdiction outside Malaysia. Further, your personal data may be and/or have been shared with the Related Companies some of which are located outside Malaysia for the Purposes.

Right of Access to your personal data

Subject to any exception under applicable laws and pursuant to the Personal Data Protection Act 2010, you may also at any time hereafter request access to or correction of your personal data, or seek further information from VINDA by submitting a written request together with a prescribed fee of RM2.00 for an access request without a copy of the personal data and RM10.00 for an access with a copy; RM5.00 for an access to your sensitive personal data (if any) without a copy of the sensitive personal data and RM30.00 for an access with a copy of your sensitive personal data (if any), addressed to VINDA at the following address:

2A Jalan Pelabur 23/1, Seksyen 23
40300 Shah Alam, Selangor
Tel: (+603) 5521-7488

Please include your name, address, MyKad Number, and/or email address when you contact VINDA. You shall be responsible to update VINDA on any changes to your personal data. Further, if you would like to withdraw your consent, restrict or limit any aspect or manner of the processing of your personal data, please submit a written request to VINDA to the contact provided above for VINDA’s consideration. VINDA has the discretion not to allow the withdrawal, restriction or limitation of processing where to do so would impair the carrying out of any of the Purposes stated.